Job description
Lead. Inspire. Elevate Club Experience.
Prestige City Athletic Club seeks an experienced, high-energy Club Manager to deliver exceptional guest experiences, maximize operational efficiency, and elevate member satisfaction in a luxury club environment. Take the helm of a renowned facility in sunny San Diego and drive our team to new heights of excellence!
Responsibility
- Oversee all daily operations, ensuring premium member and guest experiences
- Lead, train, and develop a dynamic team of hospitality and fitness professionals
- Manage budgeting, forecasting, and P&L responsibilities for consistent financial growth
- Drive new memberships through strategic marketing and community engagement
- Implement and uphold high service standards, policies, and procedures
- Handle member relations, promptly resolving issues to foster loyalty
- Coordinate events, programs, and facility maintenance for optimal club performance
- Report performance metrics and progress to executive leadership
Qualification
- 3+ years proven management experience in a hospitality, club, or fitness environment
- Bachelor’s degree in Hospitality, Business, or related field preferred
- Strong leadership, communication, and interpersonal skills
- Demonstrated financial acumen and hands-on budgeting experience
- Talent for cultivating high-performance teams and positive club culture
- Expertise in membership sales, guest retention, and service excellence
- Proficiency with club management software and Microsoft Office Suite
- Passion for health, wellness, and community involvement