Job description
UrbanCart Solutions is seeking a driven and detail-oriented Online Store Manager to lead the strategy, operations, and growth of our e-commerce storefront. This premium role is ideal for proactive digital commerce professionals eager to drive results, optimize conversion rates, and deliver exceptional online customer experiences.
Join our fast-growing NYC-based team and oversee every facet of our online retail platform, leveraging modern tools and trends to stay ahead in an ever-evolving digital landscape.
Responsibility
- Oversee day-to-day management and optimization of our e-commerce store (Shopify, WooCommerce, or similar platforms).
- Implement effective product merchandising, pricing, and promotional strategies to maximize online sales.
- Manage inventory levels, order fulfillment, returns, and logistics coordination.
- Analyze site metrics, customer behaviors, and conversion funnels to inform ongoing improvements.
- Collaborate with marketing on digital campaigns, email marketing, and SEO initiatives.
- Coordinate updates to product content, banners, and landing pages for consistent brand messaging.
- Respond promptly to customer inquiries, reviews, and support requests for superior satisfaction.
- Stay current with e-commerce trends, competitors, platform updates, and emerging technologies.
Qualification
- Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience).
- 2+ years of experience managing online stores or e-commerce platforms.
- Proficiency with major e-commerce solutions (e.g., Shopify, Magento, WooCommerce).
- Advanced knowledge of analytics tools (Google Analytics, SEMrush, etc.) and data-driven decision-making.
- Demonstrated track record in driving digital sales and improving CRO.
- Excellent communication, organization, and team collaboration skills.
- Strong attention to detail, problem-solving abilities, and initiative.
- Familiarity with digital marketing, SEO best practices, and omni-channel retail strategies is a plus.