Job description
Grow your career in a global logistics leader
DSV Global Transport and Logistics is actively seeking a meticulous and proactive Business Support Assistant to join our team in Paranaque City, Metro Manila. In this role, you will mainly support Control Tower Billing activities, including updating billing records and issuing accurate invoices to customers. You will be the backbone of data integrity for billing processes, ensuring timely, compliant, and customer-centered invoicing that helps optimize cash flow and maintain strong customer relationships.
As a member of our Finance and Operations ecosystem, you will collaborate with cross-functional teams, including Finance, Sales, and Operations, to resolve discrepancies, improve processes, and deliver exceptional service. This position is ideal for someone who thrives in a fast-paced environment, pays strong attention to detail, and is passionate about operational excellence in logistics and transport management.
Key responsibilities include maintaining accurate billing data, ensuring timely invoice issuance, supporting month-end close activities, and contributing to ongoing process improvements. The role offers an opportunity to learn from industry professionals in a global logistics environment and build a career with a respected leader in transport and logistics solutions.
Join DSV and become part of a diverse team that values collaboration, accountability, and continuous development. We offer a competitive salary and a clear path for growth in a dynamic sector that keeps the world moving.
Responsibility
- Process and manage Control Tower Billing activities, including updating billing records and issuing accurate invoices to customers.
- Coordinate with internal teams to ensure timely delivery of billing information and resolve discrepancies.
- Maintain and reconcile billing data, ensuring accuracy, completeness, and compliance with company policies.
- Respond to customer inquiries related to invoices, payments, and billing status with professionalism.
- Support process improvements by documenting procedures and suggesting efficiency gains.
- Assist with month-end close activities and reporting related to billing performance.
- Ensure data integrity in ERP systems and CRM platforms; assist in audits and controls.
- Collaborate with Finance, Sales, and Operations to optimize cash flow and customer experience.
Qualification
- Bachelor's degree in business, finance, accounting, logistics, or a related field.
- 1-3 years of experience in billing, invoicing, or order-to-cash processes in a corporate setting.
- Strong proficiency in MS Excel and experience with ERP systems (e.g., SAP, Oracle, or similar).
- Excellent attention to detail and analytical skills; ability to work under tight deadlines.
- Effective communication and customer service skills; comfortable interacting with internal/external stakeholders.
- Familiarity with control tower or logistics operations is a plus.
- Problem-solving mindset and ability to work collaboratively across teams.
- Fluency in English; good written and verbal communication.