Job description
Join Cozy Cats Lodge Pte Ltd, a premier AVS-licensed cat lodge in Chinatown, Singapore. We care for cats like family and provide a warm, safe environment for felines and their owners. As a Cat Caretaker & Shop Manager, you will be the heart of our operation, delivering exceptional care to every resident, greeting pet parents, and guiding a small, passionate team. This role blends hands-on cat welfare with friendly guest service, offering a clear path to growth within a growing pet hospitality business.
You will oversee daily routines, including feeding on schedule, litter management, enrichment activities, and monitoring health and wellbeing. In addition, you will manage our pet shop, ensuring attractive product displays, accurate inventory, and smooth point-of-sale experiences. We value meticulous hygiene, safety, and documentation, so you will participate in records, scheduling, and coordination with the welfare team to maintain high standards.
Cozy Cats Lodge Pte Ltd supports career development, provides training, and fosters a positive, collaborative culture. If you love cats, enjoy coordinating guest experiences, and want to grow with a dynamic team, apply today. Competitive compensation is complemented by opportunities for advancement as our lodge expands, along with a supportive environment that rewards initiative, reliability, and teamwork.
Responsibility
- Provide daily cat care including feeding, grooming, litter management, and health observation.
- Deliver outstanding customer service to pet parents, respond to inquiries, conduct tours, and coordinate visits.
- Lead and train junior staff or volunteers to ensure smooth daily operations and high welfare standards.
- Oversee shop operations, including merchandising, inventory control, reordering, and POS transactions.
- Maintain a clean, safe, and enrichment-focused environment; implement interactive activities for resident cats.
- Monitor feline welfare, identify health concerns, and document observations for veterinary coordination and AVS compliance.
- Coordinate scheduling and care routines with the team, ensuring consistency and adherence to licensing standards.
Qualification
- Prior experience in cat care or pet hospitality; minimum 1 year preferred.
- Passion for cats with patient, compassionate handling and a gentle demeanor.
- Strong communication and interpersonal skills to support pet parents and team members.
- Ability to multitask and stay organized in a fast-paced environment.
- Basic knowledge of cat nutrition, behavior, and welfare; familiarity with AVS licensing is a plus.
- Reliability, punctuality, and a collaborative mindset with a willingness to learn and grow.