Job description
Join Anytime Fitness Corporate (MY) as Club Manager in Greentown, Ipoh. You will lead a dedicated team, drive membership growth, and deliver top-tier member experiences in a fast-paced, supportive gym environment.
As the Club Manager, you will coach frontline staff, optimize daily operations, and ensure the club reflects Anytime Fitness values of inclusivity, safety, and excellence. You will shape member journeys, implement sales initiatives, and collaborate with corporate marketing to raise the profile of the Ipoh location.
This is a hands-on leadership role that rewards performance, teamwork, and a passion for helping people achieve their health goals. If you thrive in a customer-centric fitness community and want to influence outcomes at a premier wellness brand, this is the role for you.
Responsibility
- Lead and develop a high-performing club team to achieve monthly membership targets and retention goals
- Drive active membership sales, renewals, and upgrades through member-centric sales strategies
- Oversee daily club operations, including scheduling, front desk coverage, cleanliness, equipment maintenance, and safety compliance
- Monitor KPI performance (sign-ups, attendance, attrition, revenue per member) and implement data-driven improvements
- Deliver exceptional member experiences by coaching staff on service standards, program introductions, and personalized member journeys
- Collaborate with marketing to plan promotions, events, and community outreach at Greentown Ipoh
- Foster a positive, inclusive club culture aligned with Anytime Fitness values
Qualification
- Proven leadership experience in a membership-driven or service-focused environment, preferably in fitness or hospitality
- Strong communication, negotiation, and interpersonal skills
- Track record of achieving sales and membership targets
- Ability to analyze performance metrics and implement action plans
- Knowledge of gym operations, safety, hygiene, and equipment maintenance
- Customer-focused mindset with a passion for helping people reach their health goals
- Diploma or degree preferred; fitness certifications (CPT, group fitness) or sales/operations certifications are a plus