Job description
Join NovaBridge Commerce as a Dropshipping Operations Manager and lead a fast-paced team responsible for sourcing, listing, and delivering winning products worldwide. This role blends strategic sourcing, data-driven decision making, and hands-on execution to scale our dropshipping storefronts.
You’ll own product discovery, supplier relationships, and storefront operations while collaborating with marketing to maximize profitability and customer satisfaction.
Responsibility
- Source and validate high-potential products for profitability and demand.
- Manage supplier relationships, negotiate terms, and ensure reliable fulfillment.
- Set pricing strategies, monitor margins, and optimize product SKUs.
- Create compelling product listings with optimized titles, descriptions, and imagery.
- Oversee order fulfillment and returns, ensuring a flawless customer experience.
- Collaborate with marketing and paid ads teams to drive scalable traffic.
- Implement automation for product import, price updates, and inventory syncing.
- Track KPIs (GMV, ROAS, CAC) and generate monthly performance reports.
Qualification
- 2+ years in dropshipping/e-commerce or product sourcing.
- Experience with Shopify, Oberlo, DSers, or equivalent apps.
- Strong data analytics skills; proficient in Excel/Google Sheets.
- Excellent supplier negotiation and relationship management.
- Understanding of margins, shipping times, and customer experience.
- Ability to manage multiple projects and meet deadlines.
- Strong written and verbal communication; detail-oriented.