Job description
We are seeking a results-driven Online Store Manager to lead end-to-end store operations for our growing brand. This role blends product catalog management, order processing, and performance optimization across Shopify, WooCommerce, and major marketplaces. You will collaborate with marketing, supply chain, and customer support to deliver a seamless shopping experience and sustainable revenue growth.
Join a dynamic team that values data-driven decisions, creativity, and operational excellence. If you thrive in a fast-paced e-commerce environment and enjoy optimizing every step of the customer journey, this is your opportunity to impact our brand trajectory.
Responsibility
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- Own end-to-end store operations across Shopify/WooCommerce and marketplaces. \n
- Manage product catalog, pricing, inventory, and data integrity. \n
- Oversee order fulfillment, returns, and customer service KPIs to ensure exceptional CX. \n
- Optimize product listings and site performance for SEO and conversion. \n
- Analyze sales, traffic, and AOV metrics; deliver actionable insights and dashboards. \n
- Collaborate with Marketing on campaigns, promotions, and paid ads; optimize ROI. \n
- Drive process improvements, automation, and vendor coordination to scale operations. \n
Qualification
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- 3+ years in online store management or e-commerce operations. \n
- Hands-on experience with Shopify or WooCommerce and major marketplaces. \n
- Strong data analytics skills; proficient in Google Analytics, Excel/Sheets, and dashboards. \n
- Knowledge of SEO, CRO, and product listing optimization. \n
- Excellent project management and cross-functional collaboration abilities. \n
- Customer-focused mindset with strong communication and problem-solving skills. \n
- Ability to manage inventory, fulfillment, and vendor relationships; remote team experience a plus. \n