Job description
Are you ready to join SoftwareONE as an Accounts Dispute Resolution Officer in our Finance team in the Philippines? In this role, you will play a crucial part in helping the team with resolving financial disputes and ensuring smooth operations.
Responsibility
- Investigate and resolve billing discrepancies
- Handle customer inquiries related to account disputes
- Collaborate with internal teams to address financial issues
- Ensure timely resolution of payment disputes
- Maintain accurate records of dispute resolutions
Qualification
- Bachelor's degree in Accounting or related field
- Previous experience in dispute resolution preferred
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal abilities
- Detail-oriented and organized