Job description
Join ManpowerGroup as an Accounts Receivable / Collections Specialist and become a vital part of our global finance team. This hybrid role supports a night shift in Taguig City, NCR, delivering accurate and timely accounts receivable operations for an international client base. You will drive collections, handle billing disputes, and support order release to ensure customer satisfaction and steady cash flow.
As a key member of the AR function, you will manage end-to-end processes including invoice processing, cash applications, aging analysis, and dispute resolution. You will collaborate with sales, operations, and customer service to resolve discrepancies, minimize days sales outstanding, and maintain strong customer relationships. The role offers growth opportunities within a dynamic BPO and multinational environment, with exposure to leading ERP systems and financial controls.
We value proactive problem solvers who communicate clearly, maintain high accuracy, and adhere to compliance standards. If you thrive in a fast-paced setting and are comfortable working night shifts in a hybrid arrangement, this position is for you. ManpowerGroup is committed to supporting your professional development and providing a collaborative, inclusive workplace.
What you bring: a strong background in accounts receivable, familiarity with billing disputes and order release, and proficiency in Excel and ERP systems. We offer competitive compensation, a robust onboarding program, and opportunities to advance within a global organization.
Responsibility
- Manage day-to-day accounts receivable activities, including invoicing, payment processing, and cash application.
- Conduct timely collections, monitor AR aging, and initiate collection efforts for overdue accounts.
- Investigate and resolve billing disputes and pricing discrepancies in collaboration with customers and internal teams.
- Release orders and ensure accurate credit checks and approval workflows to support customer delivery.
- Reconcile customer accounts and prepare AR aging reports for leadership review.
- Collaborate with sales, operations, and finance to resolve discrepancies and improve cash flow.
- Ensure compliance with internal controls and SOX requirements as applicable; participate in process improvements.
Qualification
- Bachelor’s degree in Finance, Accounting, or related field.
- Minimum 2-3 years of Accounts Receivable or Collections experience, preferably in a multinational or BPO environment.
- Proficiency with ERP systems (e.g., SAP, Oracle) and advanced Excel skills.
- Strong written and verbal communication in English; excellent customer service orientation.
- Ability to work night shift and adapt to hybrid work arrangements.
- Detail-oriented with strong analytical and problem-solving skills.
- Knowledge of GAAP and internal controls; ability to maintain confidentiality of financial information.