Job description
Penbrothers is seeking a driven and experienced Collections Manager to lead our accounts receivable operations and support the Financial Operations team in Makati City, Metro Manila. As a Collections Manager, you will play a crucial role in overseeing the companyâs accounts receivable portfolio, optimizing collection processes, reducing delinquencies, and ensuring efficient cash flow. We value proactive leaders who are passionate about process improvement, have excellent communication skills, and thrive in a fast-paced environment. Join our dynamic team and be instrumental in strengthening Penbrothersâ financial operations!
Responsibility
- Oversee daily operations of the accounts receivable and collections team, ensuring timely and accurate invoicing and payment processing.
- Develop and implement effective collection strategies to minimize overdue accounts and improve cash flow.
- Monitor and analyze the accounts receivable portfolio, preparing reports on collection activity, aging, and outstanding balances for management review.
- Collaborate with internal teams and clients to resolve billing disputes and ensure prompt resolution of payment issues.
- Train, mentor, and supervise collection staff, setting targets and holding regular performance reviews.
- Ensure compliance with company policies and relevant financial regulations regarding credit and collections.
- Recommend process improvements and automation opportunities to increase department efficiency.
- Build strong relationships with customers to maintain a positive company image while effectively managing collections.
Qualification
- Bachelorâs degree in Accounting, Finance, Business Administration, or related field.
- At least 3-5 yearsâ experience in accounts receivable, credit, or collections management, preferably within a fast-paced business environment.
- Demonstrated leadership abilities with experience managing a team.
- Advanced knowledge of accounting principles, billing, and collections practices.
- Proficiency with accounting software (e.g., SAP, QuickBooks, Oracle) and MS Office Suite, especially Excel.
- Strong analytical, organizational, and problem-solving skills.
- Excellent communication, interpersonal, and negotiation skills.
- Ability to manage multiple tasks, prioritize effectively, and meet stringent deadlines.