Job description
Join our team at PT Sewa Billboard Indonesia as a Customer Service Representative where you will be responsible for serving customer inquiries, providing product information, and handling complaints through WhatsApp.
Responsibility
- Respond to customer inquiries promptly and professionally
- Provide accurate information about products and services
- Resolve customer complaints effectively and efficiently
- Maintain customer satisfaction and loyalty
- Utilize communication skills to ensure positive customer interactions
Qualification
- Excellent communication and interpersonal skills
- Customer service-oriented attitude
- Ability to work effectively in a fast-paced environment
- Strong problem-solving skills
- Proficiency in using WhatsApp for customer service