Job description
Join a prestigious company, Telkomsel, as a Customer Service Representative providing excellent service and support to customers.
Responsibility
- Handle customer inquiries via phone, email, and chat
- Resolve customer complaints and issues with professionalism
- Provide product information and assistance to customers
- Process orders, forms, and applications
- Maintain a high level of customer satisfaction
Qualification
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Previous customer service experience is a plus
- Fluency in Bahasa Indonesia and English