Job description
The Pre-Sales Technical Account role at Concentrix in Bridgetowne involves being the primary point of contact for our valued customers. The ideal candidate will be responsible for creating a positive and collaborative experience for customers, ensuring their needs are met and issues are resolved effectively.
Responsibility
- Interact with customers to understand their technical requirements
- Provide product demonstrations and technical solutions
- Recommend solutions to meet customer needs
- Collaborate with sales teams to close deals
- Follow up with customers post-sales to ensure satisfaction
Qualification
- Bachelor's degree in Information Technology or related field
- Previous experience in pre-sales or technical support
- Strong communication and interpersonal skills
- Ability to problem-solve and think creatively
- Excellent customer service skills