Job description
DRIM Korean Steakhouse, a premium dining concept in Sentosa, Singapore, is seeking a personable and driven F&B Ambassador to join our hospitality team. If you are passionate about guest service, have a keen interest in Korean-inspired cuisine, and aspire to develop into a future leader, we want to hear from you.
As an F&B Ambassador, you will be the welcoming face of the restaurant, guiding guests from arrival to departure with warmth and professionalism. You will communicate menu highlights, accommodate dietary requests, and ensure guests receive a polished, memorable dining experience. This part-time role offers flexible hours and real opportunities for growth within a boutique, high-energy environment renowned for service excellence.
We invest in our people. In addition to competitive hourly pay, you will receive comprehensive training, a collaborative team culture, and clear pathways to develop skills in guest service, upselling, and operations. If you thrive in a fast-paced setting, enjoy teamwork, and are motivated to contribute to a top-tier guest experience, DRIM Korean Steakhouse could be your next step.
Key attributes we value include a positive attitude, reliability, strong communication, and a willingness to learn. Applicants should be able to stand for extended periods, manage multiple requests with composure, and maintain restaurant cleanliness and safety standards. Prior hospitality experience is preferred, but we welcome motivated individuals with a customer-focused mindset who are eager to grow with us.
Responsibility
- Greet guests warmly and manage seating arrangements to optimize flow and wait times.
- Explain menu items, daily specials, and beverage pairing options with confidence.
- Provide attentive table service support, ensuring accurate order taking and timely delivery.
- Upsell beverages, desserts, and premium menu items to enhance the dining experience.
- Maintain impeccable dining room presentation, station readiness, and cleanliness.
- Collaborate with kitchen and service teams to ensure smooth, seamless operations during busy shifts.
- Address guest inquiries and resolve concerns with professionalism and courtesy.
Qualification
- Previous experience in hospitality or customer service is preferred.
- Excellent communication and interpersonal skills; fluent in English; additional languages are a plus.
- Ability to work effectively in a fast-paced, guest-focused environment and manage multiple requests.
- Flexible availability, including weekends and holidays, with a can-do attitude.
- Basic knowledge of food safety and hygiene practices; commitment to high standards.
- Strong problem-solving skills and a positive, team-oriented mindset.
- Ability to stand for extended periods and carry light to moderate loads as required by service.
- Professional appearance and demeanor aligned with DRIM's hospitality standards.