Job description
Join Recruit Fast Pte. Ltd. as a F&B Service Executive in the Central Region, and help shape memorable dining experiences in a fast-paced hospitality environment. You will lead a dedicated frontline service team, drive operational efficiency, and engage guests with warmth and professionalism. This role is ideal for a customer-service expert who thrives on leadership, teamwork, and delivering consistent service excellence.
As a F&B Service Executive, you will oversee daily service operations across our dining concepts, ensuring smooth service flow, accurate order fulfillment, and attentive guest engagement. You will collaborate closely with kitchen and beverage colleagues to maintain quality, manage guest expectations, and drive guest satisfaction from arrival to departure. Your leadership will inspire a culture of service excellence, continuous improvement, and guest-centric hospitality.
We are seeking a proactive hospitality professional who combines excellent communication with hands-on leadership. If you are passionate about creating memorable dining moments, thrive in a fast-paced environment, and aim to mentor a high-performing team, this is the role for you.
In addition, you will participate in opening and closing procedures, uphold hygiene and safety standards, and contribute to training initiatives that elevate the team's capabilities. A successful candidate will be customer-focused, detail-oriented, and eager to grow within a reputable organization in Singapore's Central Region.
Responsibility
- Lead and mentor frontline service team to deliver outstanding dining experiences across venues.
- Ensure smooth service flow, accurate order taking, timely delivery, and proactive guest engagement.
- Collaborate with kitchen and beverage teams to maintain quality, consistency, and prompt service.
- Monitor service standards, hygiene, safety, and compliance with SOPs; conduct regular audits.
- Train, coach, and develop staff; provide ongoing feedback and support career growth.
- Manage guest feedback, resolve issues promptly, upsell, and promote daily specials to enhance guest satisfaction and revenue.
Qualification
- Minimum 2 years in F&B service or hospitality, with supervisory experience preferred.
- Excellent customer service, communication, and interpersonal skills.
- Proven ability to lead, motivate, and manage a diverse team in a fast-paced environment.
- Knowledge of POS systems, order management, and basic inventory practices.
- Basic food safety and hygiene knowledge; relevant certifications preferred.
- Flexibility to work shifts, including weekends and holidays.
- Strong problem-solving, organizational, and time-management skills with attention to detail.