Job description
Join our team as a Guest Relations Intern focusing on the Japan Market. Your primary responsibility will be to uphold The Ritz-Carlton's “Gold Standards” with grace and thoughtfulness every day. You will have the opportunity to provide exceptional service to guests while gaining valuable experience in the hospitality industry.
Responsibility
- Deliver outstanding customer service to guests
- Assist with guest inquiries and requests
- Support in maintaining high-quality standards
- Collaborate with team members to ensure seamless operations
- Participate in training and development programs
Qualification
- Strong communication skills in Japanese and English
- Passion for customer service and hospitality
- Attention to detail and ability to multitask
- Positive attitude and willingness to learn
- Ability to work well in a team environment