Job description
Are you a customer service-oriented individual with a passion for hospitality? Join our team at Ideals Recruitment as a Hotel Concierge!
Responsibility
- Greet guests and assist with check-in/check-out process
- Provide information about hotel facilities and local attractions
- Handle guest inquiries and resolve issues promptly
- Coordinate with housekeeping and maintenance staff to ensure guest satisfaction
- Assist guests with restaurant reservations and transportation arrangements
Qualification
- Excellent communication and interpersonal skills
- Customer-focused with a positive attitude
- Ability to multitask and work under pressure
- Previous experience in a customer service role is preferred
- Knowledge of local area attractions and amenities