Job description
Join our team at Technology Elite, Inc. as an IT Centralized Services Engineer. In this role, you will work behind the scenes to ensure system health, monitor alerts, reduce incidents, and support engineers through email and tickets.
Responsibility
- Monitor system health and performance
- Respond to alerts and resolve incidents promptly
- Collaborate with engineers to troubleshoot technical issues
- Provide support via email and ticketing system
- Maintain documentation and reports on system status
Qualification
- Bachelor's degree in Computer Science or related field
- 2+ years of experience in IT support or system administration
- Proficient in system monitoring tools
- Strong problem-solving skills
- Excellent communication and teamwork abilities