Job description
We are currently seeking a proactive and detail-oriented L1 IT Support Administrator to join our team on a 6-month contract basis. As an IT Support Administrator, you will be responsible for providing technical assistance and support to our internal users in a timely and efficient manner. This role offers a competitive salary of $2,500 - $2,700 per month with opportunities for career progression.
Responsibility
- Diagnose and troubleshoot technical issues
- Install and configure software and hardware
- Provide technical support via phone, email, and in-person
- Create and maintain documentation of IT systems and procedures
- Collaborate with IT team members to resolve complex issues
Qualification
- Diploma or degree in IT or related field
- Strong analytical and problem-solving skills
- Excellent communication and customer service skills
- Ability to work independently and in a team environment
- Relevant IT certifications (e.g., CompTIA A+)