Job description
Methodist Welfare Services (MWS) is seeking an experienced Lead Social Worker to oversee Family Service Centres (FSC) and deliver high quality casework, counseling, and community-based support to vulnerable families in Singapore. This role blends strategic leadership with frontline practice, program development, and cross-sector collaboration to safeguard children, strengthen families, and promote social inclusion across diverse communities.
As the Lead Social Worker for the FSC, you will guide a multidisciplinary team, foster partnerships with schools, healthcare providers, and community organizations, and ensure services are responsive to the evolving needs of our clients. You will implement best practices in assessment, planning, and intervention, while upholding professional ethics, safeguarding, and client rights. You will also contribute to service design, quality improvement, and staff development to ensure sustainable impact across the Centre.
Join a mission-driven environment that values client-centered care, teamwork, and continuous learning. We offer opportunities for professional development and meaningful career progression as you lead innovative programs that support families during crisis, transition, and long-term resilience. If you are passionate about social justice, equity, and making a tangible difference in the lives of vulnerable families, this is the role for you.
Responsibility
- Lead and supervise a team of social workers within the Family Service Centre to deliver integrated, family-centered services.
- Conduct comprehensive assessments, develop individualized case plans, implement interventions, and monitor progress toward goals.
- Provide direct counseling and support to vulnerable families and children, including crisis intervention and safety planning.
- Develop and coordinate community partnerships, referrals, and multidisciplinary collaboration to maximize client outcomes.
- Ensure high-quality documentation, data entry, and compliance with safeguarding, ethics, and regulatory standards.
- Drive program development, quality improvement initiatives, and staff training to enhance service effectiveness.
- Represent the FSC in internal and external forums, advocate for client needs, and participate in policy and service development initiatives.
Qualification
- Bachelor's degree in Social Work or related field; professional registration or eligibility in Singapore.
- Minimum 3-5 years of relevant social work experience, with preference for family services and leadership exposure.
- Strong counseling, case management, and crisis intervention skills.
- Excellent communication, interpersonal, and stakeholder management abilities.
- Ability to work effectively in a multi-disciplinary team in a fast-paced, diverse environment; culturally sensitive.
- Proficiency with electronic case management systems and commitment to data privacy and ethical practice.
- Passion for social justice, equity, and improving outcomes for vulnerable families.