Job description
Join our growing IT team as a Network Technician in Austin, TX. You will maintain and optimize our organization's network infrastructure, ensuring high availability and top-tier performance.
We offer a modern tech stack, continuous learning opportunities, and a collaborative culture designed for career growth.
Responsibility
- Install, configure, monitor, and maintain network devices including switches, routers, firewalls, and wireless access points.
- Troubleshoot connectivity issues, performance bottlenecks, and security incidents, ensuring minimal downtime.
- Manage IP addressing, VLANs, routing, VPNs, and QoS policies across LAN/WAN environments.
- Monitor network health using SNMP-based tools and dashboards; document findings and implement root cause fixes.
- Collaborate with IT and security teams to plan upgrades, patches, and capacity planning.
- Maintain accurate network diagrams, asset inventories, change management records, and standard operating procedures.
Qualification
- 2+ years of hands-on experience in network administration or a similar role.
- CCNA or equivalent certification; additional certifications (CCNP, CompTIA Network+) are a plus.
- Experience with Cisco and/or Juniper devices, as well as firewall and VPN technologies.
- Strong knowledge of TCP/IP, routing protocols (OSPF, BGP), VLANs, NAT, and WAN technologies.
- Proficiency with network monitoring and diagnostic tools (e.g., Wireshark, SolarWinds, PRTG).
- Excellent problem-solving, communication, and documentation skills.
- Ability to work in a fast-paced environment and participate in on-call rotation.