Job description
Join LumenCommerce, a fast-growing online retailer focused on premium home & lifestyle products. We are seeking a strategic Online Store Manager to drive revenue, elevate customer experience, and scale our e-commerce operations across platforms.
As the Online Store Manager, you will own the end-to-end store lifecycle—from catalog management and pricing strategy to performance marketing collaboration and fulfillment optimization. This role combines analytical rigor with creative execution to deliver measurable impact.
We offer competitive compensation, flexible remote-friendly work, and opportunities to lead high-impact initiatives in a dynamic, customer-centric environment.
Responsibility
- Own and optimize storefront performance across platforms (Shopify preferred); monitor KPIs, run analyses, and implement data-driven improvements.
- Lead catalog management: pricing, product descriptions, imagery, and SEO-friendly content to maximize conversions.
- Develop and execute merchandising strategies, promotions, and seasonal campaigns to drive revenue and average order value.
- Coordinate with supply chain and logistics to ensure accurate inventory, timely fulfillment, and order accuracy.
- Collaborate with marketing for CRO initiatives, email campaigns, and paid media alignment to boost CAC and LTV metrics.
- Lead testing programs (A/B tests, UX experiments) and report results to stakeholders, iterating quickly for impact.
Qualification
- Bachelor's degree in Business, Marketing, or a related field; MBA a plus.
- 3+ years of hands-on e-commerce/store management experience, preferably in Shopify or WooCommerce.
- Strong data analysis skills with experience in Google Analytics, Excel/Sheets, and dashboards.
- Proven ability to optimize product content, SEO, and conversion rates.
- Excellent project management, communication, and cross-functional collaboration.
- Familiarity with inventory management, fulfillment operations, and multichannel retail.
- Problem-solving mindset, attention to detail, and a bias toward action.