Job description
Join Crescent City Explorers, a premium tour company in New Orleans, specializing in immersive walking tours of the French Quarter, Garden District, and beyond. We craft unforgettable experiences for locals and visitors from around the world. We’re seeking energetic, knowledgeable, and people-first Tour Guides to join our team.
As a Tour Guide, you’ll lead small to mid-sized groups, share compelling histories, and create memorable moments through storytelling, local culture, and authentic hospitality. You’ll collaborate closely with a dynamic team and help guests discover the magic of the Crescent City.
What we offer: flexible hours, competitive pay, comprehensive training, and opportunities for growth within a fast-growing experiential travel company. All guides receive ongoing support, route updates, and access to insider tips that bring New Orleans to life.
Responsibilities and requirements are designed to keep guests safe, engaged, and delighted at every turn. If you love transforming a simple walk into an unforgettable memory, we want you on our team.
Responsibility
- Lead engaging walking tours across New Orleans neighborhoods (French Quarter, Garden District, Warehouse District) with energy and charisma.
- Deliver accurate historical information, legends, architecture insights, and cultural context in an engaging storytelling style.
- Adapt tours for diverse audiences, including families, solo travelers, school groups, and international visitors; accommodate language needs when possible.
- Ensure guest safety, manage group flow, and enforce safety protocols and local regulations during tours.
- Handle guest check-ins, reservations, and upsell opportunities for merchandise or premium experiences.
- Maintain route knowledge, manage time, and coordinate with operations for smooth scheduling and contingencies.
- Collect feedback, report incidents, and participate in ongoing training to improve service quality.
Qualification
- 1+ year of tour guiding or customer-facing experience; background in history, archaeology, anthropology, or hospitality preferred.
- Excellent public speaking, storytelling, and interpersonal skills with the ability to captivate audiences.
- Strong knowledge of New Orleans history, neighborhoods, culture, music, and cuisine; willingness to continuously learn.
- Fluent in English; additional languages such as Spanish or French are a strong plus.
- Availability to work on weekends and holidays; flexible scheduling is a must.
- Valid work authorization in the United States; ability to obtain any required permits or clearances.
- First aid or CPR certification is a plus; comfort with handling minor medical situations if needed.
- Positive, adaptable, and guest-focused with a collaborative mindset.