Job description
We are currently seeking a dedicated Patient Service Associate to join our team. As a valuable member of our healthcare organization, you will play a crucial role in providing exceptional customer service to patients and their families. If you are passionate about making a difference in people's lives and have excellent communication skills, we want to hear from you!
Responsibility
- Greet and assist patients in a professional and courteous manner
- Manage patient appointments and schedule
- Answer incoming calls and address patient inquiries
- Ensure patient records are accurately maintained
- Collaborate with healthcare staff to provide support as needed
Qualification
- Previous experience in customer service or healthcare setting preferred
- Excellent communication and interpersonal skills
- Ability to multitask and work well under pressure
- Attention to detail and strong organizational skills
- Proficient in computer skills and medical terminology