Job description
Join Doneverse as a Permanent Work-From-Home Virtual Assistant and build a stable, long-term digital-marketing career from the comfort of your home in Pasay City, Metro Manila. This role is designed for organized, proactive professionals who enjoy providing top-notch administrative support to global clients. As a remote VA, you’ll work closely with a dynamic team, managing tasks that keep campaigns running efficiently while you grow your income and your skills.
Why this role matters: you’ll be the backbone of daily operations, ensuring timely communication, organized schedules, and accurate data across tools used by marketing and customer success teams. This position offers guaranteed salary growth with performance milestones, flexible hours, and the opportunity to collaborate with international clients, helping you develop a versatile skill set in digital marketing, operations, and customer service.
Ideal candidates will bring a proactive mindset, excellent written and verbal English, and a knack for problem-solving. You’ll thrive in a fast-paced, fully remote environment and demonstrate reliability, integrity, and the ability to manage multiple tasks with keen attention to detail. If you’re looking for a long-term opportunity that recognizes your contributions and rewards professional growth, this could be the perfect role for you.
Responsibilities and growth opportunities include hands-on support for marketing operations, client onboarding, data entry and CRM upkeep, calendar and email management, research and reporting, and collaboration with cross-functional teams across time zones. You’ll gain exposure to global client projects and work with tools such as G Suite, CRM platforms, project management software, and social media channels to impact campaigns directly.
Responsibility
- Provide proactive administrative support to the marketing and operations teams, ensuring tasks are completed accurately and on time.
- Manage calendars, schedule meetings across multiple time zones, and handle appointment coordination with clients and teammates.
- Respond to client inquiries via email and chat, escalating issues as needed and maintaining professional communication.
- Perform data entry and CRM updates, maintaining clean records and generating routine reports.
- Coordinate onboarding for new clients and ensure smooth handoffs between teams.
- Support digital marketing operations, including content research, basic reporting, and performance tracking.
- Assist with light social media support and customer service tasks to support campaigns and client needs.
- Identify process improvements, document SOPs, and contribute to ongoing operational efficiency.
Qualification
- Proven experience as a virtual assistant or administrative support specialist, preferably in a remote setting.
- Excellent written and verbal English communication with a high level of professionalism.
- Strong organizational skills, time management, and the ability to manage multiple priorities in a fast-paced environment.
- Proficiency with productivity tools (Google Workspace, Microsoft 365), CRM software, and basic project management platforms.
- Self-motivated, proactive, reliable, with a strong attention to detail and problem-solving mindset.
- Ability to work independently with minimal supervision and maintain confidentiality.
- Experience collaborating with global teams across time zones is a plus.
- Technical readiness for a remote role including a stable internet connection and a dedicated workspace.