Job description
Join Feld Care Therapy Inc as a Scheduling Coordinator and play a vital role in ensuring seamless, timely care for patients in a dynamic healthcare environment!
In this highly visible position, you will collaborate with our team of dedicated clinicians and office staff to manage and optimize daily schedules. Your keen attention to detail and outstanding organizational skills will help maintain service excellence. Be part of a company where your efforts directly impact patient experiences and the overall success of the team!
We are seeking an energetic and proactive professional who thrives in fast-paced settings, enjoys problem-solving, and excels at communication. If you’re passionate about healthcare support and enjoy being at the heart of a collaborative team, we want to hear from you!
Responsibility
- Coordinate and optimize daily schedules for clinicians to ensure efficient patient care delivery.
- Monitor patient evaluations and track compliance with 48-hour response guidelines.
- Quickly identify and resolve scheduling conflicts or gaps to maintain workflow continuity.
- Liaise between patients, clinicians, and administrative staff to facilitate timely appointments.
- Maintain and update scheduling systems with accurate and up-to-date information.
- Support onboarding of new clinicians and assist with ongoing schedule training procedures.
- Provide exceptional customer service when addressing patient and staff inquiries regarding appointments.
- Prepare and analyze scheduling reports to drive process improvements and uphold compliance standards.
Qualification
- Bachelor’s degree or equivalent experience in healthcare administration, business, or a related field.
- Proven experience in scheduling, coordination, or administrative roles within the healthcare sector strongly preferred.
- Excellent communication skills, both verbal and written.
- Exceptional organizational and multitasking abilities.
- High level of attention to detail and accuracy.
- Proficiency in MS Office and scheduling management software/applications.
- Ability to work effectively in a fast-paced, team-oriented environment.
- Strong problem-solving skills and a proactive, adaptable mindset.