Job description
Join NexusBank as a Senior Banking Operations Analyst where you'll drive precision in transaction processing, risk controls, and customer onboarding within a leading financial institution. We seek a results-oriented professional with a solid background in banking operations, risk and compliance, and data-driven decision making. This role offers the opportunity to shape operational excellence across multiple lines of business and contribute to a culture of integrity and client-focus.
We are committed to fostering a diverse and inclusive workplace. You will work with cross-functional teams to optimize processes and deliver outstanding client experiences in a regulated environment.
Responsibility
- Ensure end-to-end accuracy and integrity of transaction processing, settlement, and reconciliation across multiple channels.
- Lead customer onboarding and KYC/AML procedures in alignment with regulatory requirements and internal policies.
- Design and implement control activities to mitigate operational risk, including exception management and root cause analysis.
- Partner with IT and analytics teams to develop dashboards, automate reporting, and optimize operational workflows.
- Monitor KPIs, SLA performance, and continuous improvement initiatives to reduce cycle times and errors.
- Support regulatory reporting, audit readiness, and documentation for internal and external reviews.
- Mentor and coach junior analysts, fostering a culture of compliance, accuracy, and service excellence.
- Serve as a subject matter expert on bank products, processes, and risk controls to guide cross-functional teams.
Qualification
- Bachelor's degree in Finance, Economics, Business or a related field; MBA or advanced degree preferred.
- 5+ years in banking operations, risk, or compliance within a regulated environment.
- Strong knowledge of KYC/AML, BSA, OFAC regulations, and regulatory reporting requirements.
- Proficiency in data analysis and reporting tools (SQL, Excel, Tableau/Power BI).
- Experience with core banking platforms, reconciliation systems, and process automation.
- Excellent problem-solving, communication, and stakeholder management skills.
- Ability to work cross-functionally in a fast-paced environment with high attention to detail.
- Professional certifications such as CAMS, CISA, or FRM are a plus.