Job description
We are seeking a talented and experienced Senior Technical Success Manager to join our team at Zscaler. In this role, you will be a key player in ensuring the success of our technical projects and client relationships. Based in Singapore, you will report to the Manager and collaborate with cross-functional teams to drive technical success.
Responsibility
- Lead technical projects and initiatives
- Provide technical guidance and support to clients
- Manage customer relationships and ensure satisfaction
- Collaborate with internal teams to deliver solutions
- Identify opportunities for improvement and optimization
Qualification
- Bachelor's degree in Computer Science or related field
- Proven experience in technical project management
- Strong communication and customer service skills
- Expertise in troubleshooting technical issues
- Ability to work in a fast-paced and dynamic environment