Job description
Join a premier dining brand as a Service Crew or Service Supervisor at RecruitFirst in the Central Region. You will deliver exceptional guest experiences in a premium dining setting while building a long-term career in hospitality. This full-time role provides a clear path from front-line service to supervisory responsibilities, with comprehensive training, ongoing coaching, and exposure to a high-volume, guest-focused operation that values consistency, courtesy, and precision.
As part of our dynamic team, you will focus on hospitality excellence, operational efficiency, and guest satisfaction. You will be trusted with responsibilities that empower you to shape memorable dining moments, from greeting guests with warmth to guiding a flawless service flow that connects front-of-house with our culinary team. You'll work closely with servers, sommeliers, bartenders, and kitchen teammates to ensure timing and quality meet brand standards. The role suits both ambitious service professionals and those seeking leadership development, with structured milestones for progression to supervisory roles.
We value proactive, customer-first professionals who can adapt to peak periods and remain composed under pressure. If you have a passion for service, strong communication skills, and a willingness to learn, you will thrive in this environment. We offer a robust onboarding program, opportunities for advancement to a Service Supervisor position, competitive compensation, health benefits, staff meals, and a supportive, inclusive team culture. Join us and contribute to memorable guest experiences that keep guests returning.
Responsibility
- Provide warm, personalized service to guests in a premium dining setting, ensuring comfort and satisfaction from arrival to departure.
- Assist with daily restaurant operations, including opening and closing procedures, station setup, and cleanliness standards.
- Maintain impeccable dining room presentation, accurate mise en place, and attentive table maintenance throughout service.
- Coordinate with kitchen and bar teams to ensure timely food and beverage delivery and smooth service flow.
- Uphold food hygiene and safety standards, monitor sanitation, and assist with table-side presentation when needed.
- Resolve guest inquiries and complaints professionally, escalating to supervisors when appropriate to preserve guest delight.
- Support upselling opportunities and provide menu recommendations to enhance guest experiences while achieving revenue goals.
- Mentor junior team members and contribute to a collaborative, high-performance work environment.
Qualification
- Prior experience in food and beverage service is preferred, with a track record of guest-focused service.
- Strong communication and interpersonal skills with a professional demeanor and positive attitude.
- Ability to thrive in a fast-paced environment and maintain composure during peak service periods.
- Team player with reliability, adaptability, and a proactive approach to problem-solving.
- Flexibility to work varied shifts, including evenings, weekends, and holidays.
- Basic familiarity with POS systems and cash handling; comfortable with upselling and guest engagement.
- Availability to join immediately or within a short notice period is a plus.