Job description
Join EMAPTA as an Account Coordinator in Ortigas working the Night Shift. In this role, you will be responsible for coordinating clients, dispatch, and service delivery in a growth-focused environment with premium benefits and excellent work-life balance.
Responsibility
- Coordinate client requests and ensure timely responses
- Dispatch customer service teams efficiently
- Monitor service delivery and quality assurance processes
- Analyze client feedback to improve services
- Collaborate with team members to optimize operations
Qualification
- Previous experience in customer service or related field
- Excellent communication and interpersonal skills
- Strong organizational and problem-solving abilities
- Ability to work efficiently in a fast-paced environment
- Proficiency in Microsoft Office applications