Job description
Warran Technology is a dynamic technology company delivering innovative solutions to a growing client base in Southeast Asia. We are seeking an attentive and proactive Account Executive and Admin to join our Balakong, Selangor team. This hybrid role combines sales support with essential office administration, creating a pivotal link between customers, sales, and operations. If you enjoy building relationships, streamlining processes, and contributing to a fast-paced tech environment, this is the opportunity for you.
In this role, you will manage day-to-day account activities, assist the sales team with quotations, proposals, and order processing, and ensure accurate record-keeping in our CRM. You will also handle general administrative tasks such as scheduling, travel coordination, and coordinating internal communications. By partnering with finance and operations, you will help ensure accurate invoicing, timely payments, and a smooth customer experience from onboarding to renewal. The position offers clear career growth, a competitive salary package, and work-life balance in a supportive, collaborative culture.
We are looking for a motivated professional who is detail-oriented, customer-focused, and capable of juggling multiple priorities with professionalism and a positive attitude. If this sounds like you, we would love to hear from you and discuss how you can contribute to Warran Technology’s continued success.
Responsibility
- Own and manage day-to-day account activities, including client onboarding and relationship management.
- Support the sales team with quotations, proposals, and order processing to ensure accurate and timely delivery.
- Maintain and clean CRM records, track sales pipeline, and generate performance reports for leadership.
- Coordinate administrative tasks such as calendar management, travel arrangements, meetings, and document preparation.
- Process supplier invoices and collaborate with finance to ensure timely payments and accurate reconciliation.
- Provide exceptional customer service by responding to inquiries and coordinating post-sale support.
- Collaborate with operations and product teams to ensure a smooth customer journey and cross-functional alignment.
Qualification
- 1-2 years of experience in admin, sales support, or related roles; fresh graduates considered.
- Strong written and verbal communication in English; bilingual Malay proficiency is a plus.
- Proficiency in MS Office, Google Workspace, and basic CRM software (e.g., Salesforce, HubSpot).
- Excellent organizational skills with strong attention to detail and time management.
- Ability to multitask, prioritize, and work effectively in a fast-paced technology environment.
- Bachelor’s degree in Business Administration, Marketing, or a related field is preferred.