Job description
We are looking for a dedicated Admin Cum Customer Service Officer to join our team in Melaka. This role requires proficiency in Mandarin and Malay, the ability to work independently, and a passion for providing excellent customer service in a supportive team environment.
Responsibility
- Provide administrative support to ensure efficient operation of the office
- Handle customer inquiries and resolve issues in a timely manner
- Maintain accurate records and documentation
- Assist in data entry and general office tasks
- Collaborate with team members to achieve organizational goals
Qualification
- Proficiency in Mandarin and Malay
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Attention to detail and time management skills
- Previous experience in customer service or administration is a plus