Job description
Are you passionate about providing exceptional customer service and resolving technical issues? Join our team as an Assistant Technical Customer Service Representative in Singapore!
In this role, you will be responsible for ensuring Customer Service Reports (CSR) are accurately uploaded for monthly invoicing. You will also raise purchase orders for vendors and subcontractors, ensuring timely and efficient service delivery to our customers.
Responsibility
- Upload Customer Service Reports (CSR) for monthly invoicing
- Raise Purchase Orders for vendors and subcontractors
- Assist in resolving technical issues for customers
- Monitor and maintain customer service records
- Collaborate with technical teams to address customer inquiries
Qualification
- Excellent communication and interpersonal skills
- Strong attention to detail
- Ability to multitask and prioritize tasks effectively
- Basic technical knowledge or willingness to learn
- Previous experience in customer service is a plus