Job description
We are looking for a dedicated Bank Contact Centre Officer to join our team in the West Region. No experience is necessary, as we provide all the training you need to succeed in this role. If you have excellent communication skills and a passion for customer service, we want to hear from you!
Responsibility
- Answer incoming calls from customers and provide assistance
- Handle customer inquiries and resolve issues efficiently
- Promote products and services to customers
- Maintain accurate records of customer interactions
- Adhere to company policies and procedures
Qualification
- Excellent communication skills
- Customer-oriented approach
- Ability to work well in a team
- Basic computer skills
- High school diploma or equivalent