Job description
Join our premium Barista Services team in Melbourne, delivering top-tier coffee experiences to discerning customers. We are seeking a personable, hospitality-minded professional who can elevate every cup and mentor junior baristas.
As a Barista Services Specialist, you will blend advanced espresso skills with exceptional guest service, ensuring consistency, quality, and efficiency during peak hours. This role also involves supporting cafe operations, maintaining equipment, and contributing to a positive, high-performance culture.
Why you will love this role: competitive pay, tips, flexible scheduling, ongoing training, and clear paths for growth.
Responsibility
- Prepare high-quality espresso beverages with precision, speed, and consistency.
- Deliver outstanding customer service and create a welcoming cafe atmosphere.
- Maintain cleanliness and organization of the workstation and tools.
- Operate and troubleshoot espresso machines, grinders, and brewing equipment.
- Train and mentor junior baristas on technique, milk texturing, and standards.
- Monitor inventory, restock supplies, and manage cafe workflows during shifts.
- Adhere to food safety, health, and safety policies; uphold brand standards.
Qualification
- 2+ years of professional barista experience with proven latte art and beverage knowledge.
- Excellent communication and customer service skills.
- Proficiency with POS systems and cash handling.
- Strong knowledge of espresso extraction, milk frothing, and drink recipes.
- Ability to multitask in a fast-paced cafe environment.
- Team leadership or training experience is a plus.
- Food safety and HACCP awareness or relevant certifications preferred.
- Flexibility to work mornings, weekends, and holidays as needed.