Job description
Join our dynamic team at Conduent as a Benefits Administration Services Associate II. In this role, you will utilize your Spanish bilingual proficiency to provide top-notch support to program participants.
Responsibility
- Assist participants with benefits enrollment process
- Answer inquiries related to benefits packages
- Process and update participant information accurately
- Collaborate with internal teams to resolve participant issues efficiently
- Maintain confidentiality of participant data
Qualification
- Bachelor's degree in a related field
- Fluency in both English and Spanish
- Excellent communication and customer service skills
- Attention to detail and strong organizational skills
- Prior experience in benefits administration preferred