Job description
Join our team at IGT Solutions as a Blended Account Associate in Mandaluyong City, Metro Manila. In this role, you will have the opportunity for competitive salary, benefits, and career growth in a dynamic, customer-focused environment.
Responsibility
- Provide excellent customer service via voice and non-voice channels
- Handle inquiries, resolve issues efficiently, and ensure customer satisfaction
- Understand and promote products or services to customers
- Maintain accurate records of customer interactions
- Collaborate with team members to achieve targets and objectives
Qualification
- Prior experience in a customer service role preferred
- Strong communication skills and ability to multitask
- Detail-oriented with good problem-solving abilities
- Ability to work in a fast-paced environment
- Flexible with work schedules