Job description
Kickstart your career with Accenture! Join our team as a BPO Customer Service Representative and provide exceptional support to our clients. This is a fantastic opportunity for high school or senior high school graduates looking to grow in the customer service industry.
Responsibility
- Deliver high-quality customer service via phone and email
- Handle customer inquiries and resolve issues promptly
- Ensure customer satisfaction by providing accurate information
- Collaborate with team members to improve service quality
- Maintain detailed records of customer interactions
Qualification
- High school diploma or equivalent
- Excellent communication and problem-solving skills
- Strong interpersonal skills and customer-oriented approach
- Ability to work in a fast-paced environment
- Basic computer knowledge and familiarity with CRM systems