Job description
We are seeking a dedicated and detail-oriented BPO Operations Assistant to join our team at Virtual Champs Global. In this role, you will be responsible for assisting in the day-to-day operations of our BPO department.
Responsibility
- Coordinate and communicate with clients and team members
- Assist in monitoring and organizing workflow
- Support in maintaining quality assurance standards
- Prepare reports and documentation
- Participate in training and development programs
Qualification
- Excellent communication skills
- Strong attention to detail
- Ability to multitask and prioritize tasks
- Proficient in MS Office applications
- Previous experience in a BPO setting is a plus