Job description
Join ConstantiKnow Inc as a Call Center Agent and kickstart your career in customer service! In this role, you will have the opportunity to earn more than the posted salary through performance bonuses.
Responsibility
- Handle inbound and outbound calls professionally
- Provide exceptional customer service and resolve inquiries
- Update customer information accurately in the database
- Follow communication scripts and guidelines
- Meet productivity and quality standards
Qualification
- Prior experience in a call center environment
- Excellent communication and interpersonal skills
- Ability to multitask and work under pressure
- Strong problem-solving skills
- Proficiency in MS Office and CRM software