Cash Loan Solutions Product Manager - Global Payment

About the Role

Join ByteDance's Global Payments team in Singapore as the Cash Loan Solutions Product Manager. In alignment with our globalization strategy, you will help build a scalable, secure, and user-focused cash loan payments platform that serves millions of users and merchants across regions. You will partner with product, engineering, data science, risk, and commercial teams to shape the roadmap, align with regulatory requirements, and execute with excellence. This is a pivotal role that blends product leadership, business impact, and a customer-centric mindset to deliver delightful, compliant payment experiences on a global scale.

As the Product Manager for cash loan solutions, you will own product strategy, define success metrics, and translate business needs into actionable requirements. You will lead cross-functional teams to deliver end-to-end features—from discovery and design to development, launch, and ongoing optimization—ensuring a seamless payments experience that scales with ByteDance's growth while supporting our users and merchants worldwide.

What You'll Do

• Define the product strategy and roadmap for cash loan solutions within the Global Payments platform, aligned with ByteDance's globalization objectives.
• Translate business needs into clear user stories, acceptance criteria, and measurable success metrics.
• Lead cross-functional squads (engineering, design, data analytics, risk, compliance) to deliver high-quality features on time.
• Collaborate with regional stakeholders to understand market requirements, regulatory considerations, and user pain points to ensure scalable solutions.
• Monitor key performance indicators, perform data-driven analysis, and iterate on features to improve adoption and impact.
• Ensure security, compliance, KYC/AML, and privacy controls are embedded in every release.
• Drive go-to-market plans, pricing strategies, and partnerships with banks and payments providers when applicable.
• Mentor and develop product talent within the team and contribute to governance and best practices.

Qualifications

• Bachelor's degree in Business, Engineering, Computer Science, or related field; MBA is a plus.
• 5+ years of product management experience in fintech or payments, with a track record of delivering consumer or merchant-facing platforms.
• Strong knowledge of payments ecosystems, cash loans, credit risk, KYC/AML, and data privacy.
• Proven ability to lead cross-functional teams in Agile environments with exceptional communication and stakeholder management.
• Proficiency in data analysis tools (SQL, analytics platforms) and using data to drive decisions.
• Experience working across multiple markets with regional stakeholders; comfortable with ambiguity and rapid pace.
• User-centric mindset with passion for delivering excellent customer experiences.
• Experience collaborating with engineering, design, and risk teams to ship features end-to-end.