Job description
Are you ready to lead CRM strategy, automation, and customer growth at scale? Join Emapta as a CRM Operations Manager and unlock bigger impact and long-term career success.
Responsibility
- Develop and implement CRM strategies to increase customer engagement and retention
- Collaborate with cross-functional teams to optimize CRM systems and processes
- Analyze data and insights to identify opportunities for growth and improvement
- Lead and mentor a team to deliver exceptional results
- Drive continuous improvements to enhance customer experience
Qualification
- Bachelor's degree in Marketing, Business, or related field
- Proven experience in CRM operations or related role
- Strong analytical and problem-solving skills
- Excellent communication and leadership abilities
- Proficiency in CRM software and tools