Job description
Join Conduent as a HR Benefits Representative and be part of our dynamic team in Pasay City, Metro Manila. As a CSR voice for the US HR account (RAMP), you will play a crucial role in assisting callers with precision and professionalism, providing guidance on every benefits conversation. This is a great opportunity to showcase your customer service skills and make a difference in employees' lives.
Responsibility
- Assist callers with HR benefits inquiries
- Provide accurate and timely information
- Maintain a high level of customer service
- Adhere to company policies and procedures
- Resolve customer issues efficiently
Qualification
- Excellent communication skills
- Previous customer service experience
- Knowledge of HR benefits is a plus
- Ability to multitask and prioritize workload
- Attention to detail