Job description
PERSOL is partnering with a prominent transport board to recruit Customer Experience Officers who will play a crucial role in assisting commuters to navigate Singapore's extensive transportation network. Join our dynamic team and make a difference in the daily lives of Singaporeans.
Responsibility
- Provide exceptional customer service to commuters
- Assist in resolving inquiries and issues promptly
- Ensure smooth and efficient operation of transportation services
- Collaborate with team members to enhance overall customer experience
- Maintain cleanliness and orderliness of customer service area
Qualification
- Prior experience in customer service preferred
- Excellent communication and interpersonal skills
- Ability to work shifts and weekends
- Strong problem-solving abilities
- Familiarity with public transportation system is a plus