Job description
We are looking for a Customer Service Associate to join our team in Bacoor City, Cavite. As a Customer Service Associate, you will be responsible for providing exceptional customer service to our clients, resolving inquiries and issues in a timely manner. This role offers a competitive salary, bonuses, and opportunities for career growth. We have flexible work arrangements and a supportive culture that values your contribution.
Responsibility
- Respond to customer inquiries via phone, email, and chat
- Resolve customer complaints in a professional manner
- Identify and escalate priority issues
- Provide product information and technical support
- Maintain accurate records of customer interactions
Qualification
- Excellent communication and problem-solving skills
- Ability to multitask and work in a fast-paced environment
- Customer service experience is a plus
- Proficiency in MS Office and CRM software
- High school diploma or equivalent