Job description
Kickstart your career with Accenture as a Customer Service Associate. Join our dynamic team in Cubao and Mandaluyong Sites, where you'll have the opportunity to deliver exceptional support and make a real difference for our customers. If you're a proactive problem-solver with great communication skills, we want to hear from you! Apply today to take the first step towards a rewarding career with Accenture.
Responsibility
- Handle incoming customer inquiries via phone, email, and chat
- Provide accurate information and timely solutions to customers
- Escalate complex issues to the appropriate department
- Maintain customer satisfaction by addressing customer concerns professionally
- Collaborate with team members to achieve team goals and targets
Qualification
- Excellent communication and interpersonal skills
- Customer-oriented with a proactive attitude
- Ability to work in a fast-paced environment and multitask effectively
- Strong problem-solving skills
- Previous customer service experience is a plus