Job description
Join our team at iQor as a Customer Service Associate at our Dasmariñas Site. We are looking for a dedicated CSR who excels in resolving issues, building strong customer relationships, and providing fast and friendly support to ensure top-tier customer satisfaction.
Responsibility
- Resolve customer issues and inquiries promptly and effectively
- Build rapport and establish trust with customers
- Provide fast and friendly support through various communication channels
- Maintain a positive and professional attitude at all times
- Ensure top-tier customer satisfaction through proactive problem-solving
Qualification
- Excellent communication and interpersonal skills
- Ability to multi-task and prioritize in a fast-paced environment
- Strong problem-solving skills
- Previous customer service experience is a plus
- High school diploma or equivalent