Job description
Sutherland is currently seeking dedicated Customer Service Associates to join our team in Angeles City, Pampanga. In this role, you will provide exceptional service, resolve customer concerns, and contribute to a positive online shopping experience.
Responsibility
- Deliver excellent customer service through various channels
- Address customer inquiries, complaints, and issues promptly
- Assist customers with product information and purchases
- Ensure customer satisfaction by resolving issues effectively
- Maintain accurate records of customer interactions and transactions
Qualification
- Excellent communication skills
- Previous customer service experience preferred
- Ability to work in a fast-paced environment
- Strong problem-solving skills
- High school diploma or equivalent