Job description
We are seeking a dedicated Customer Service cum Admin professional to join our team at Danga Bay, Johor Bahru. As the first point of contact for our customers, you will play a crucial role in ensuring exceptional customer experience and efficient office operations.
Responsibility
- Provide excellent customer service by answering inquiries and resolving issues
- Manage administrative tasks such as data entry, filing, and scheduling appointments
- Coordinate with various departments to ensure seamless communication and workflow
- Assist in inventory management and order processing
- Perform general office duties to support daily operations
Qualification
- Prior experience in customer service or administrative role preferred
- Strong communication and interpersonal skills
- Proficient in Microsoft Office Suite
- Ability to multitask and prioritize workload effectively
- Attention to detail and organizational skills