Job description
We are looking for a dedicated Customer Service Executive to join our team at Prudential AMPri Cleanroom Services in Batang Kali, Selangor. As a Customer Service Executive, you will be the first point of contact for our customers, providing exceptional service and resolving any issues efficiently.
Joining our team, you will have access to on-site gym facilities and a range of great benefits to support your well-being.
Responsibility
- Handle customer inquiries via phone, email, and in-person
- Resolve customer complaints in a professional manner
- Process orders and ensure timely delivery
- Maintain customer records and update information as needed
- Assist with billing and payment issues
Qualification
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Previous customer service experience is preferred
- Proficiency in MS Office and CRM software
- Ability to work well under pressure